The issues encountered,
within the Retail departments.
Maintenance management is directly related to the in-store customer experience, as well as the internal investments and suppliers. Some factors can make this management complex, and the various steps to reach a resolution are often long and numerous.
Each maintenance management is unique, which often results in a case-by-case approach, consuming significant time for your teams. Consequently, this management may not always be operational in swiftly and effectively resolving issues.
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Why choose the Daxium-Air solution ?
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Standardise,
Your maintenance management process.
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Centralize,
All your data to not report every problem manually.
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Increase,
Visibility of the progress at each stage.
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Streamline,
Exchanges between management and suppliers.
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Digitise your maintenance management.
Your teams at head office, in-store and even your suppliers will be able to monitor all maintenance operations in real time, thanks to the information provided. You will also be able to:
- illustrate with photos
- Add evolving statuses to clarify some elements
- Have access to the platform at any times
- Track the progress of ongoing maintenance management(s).
Use a dashboard to manage your reports and indicators.
Automated reports can be sent via email to streamline communication, and all your indicators can be visualized through dashboards:
- Number of issues identified per shop and per type ;
- Average resolution time per issues and per supplier ;
- Issues categorised by urgency level and date of identification ;
- Analysis of recurrences to anticipate future issues.
This tool and these indicators will enable you to take a different approach to managing in-store maintenance, providing a simple tool for your teams and suppliers. They will also be an asset in ensuring effective communication with all stakeholders, from the beginning of the management process to problem resolution.
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Would you like to improve your store’s maintenance management?
Discover other retail use cases.
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Retail Operations
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