SPIE CityNetworks, the French subsidiary of the SPIE Group, a leading independent European provider of multi-technical services in the fields of energy and communications, has embarked on a two-year digital transofrmation journey for all of its activities. Leveraging its partnership with Daxium, the subsidiary has established a digital hub and automated all of its business processes through modules accessible directly on smartphones.

Quality and responsiveness improved through integrated digital solutions on smartphones.

SPIE CityNetworks, dedicated to energy and digital networks, urban services, transportation, and mobility, initiated a digital transformation project for all of its business sectors in 2019 in collaboration with its partner Daxium (a no-code platform). The goal was to simplify, automate, and harmonize the date entry and reporting times for employees. The results were rapid and eliminated administrative “irritants,” optimized interventions with precise operating procedures, improved tracking quality, and reduced information retrieval and sharing time with customers.

“We implemented online forms to allow site managers to generate real-time activity reports or summaries via their smartphones, in order to reduce administrative tasks,” explains Daniel Beaubouchez, Head of Digitalization and Innovation at SPIE CityNetworks.

“We continue to roll out this digital transformation across all of our activities – installing 4/5G pylons, deploying optical fiber, managing i-techniques in energy and communications, electric charging stations, video surveillance, etc. – for even more convenience in our operations and operational excellence.”

Capitalizing on best practices and expertise.

The project materialized with the establishment of a digital hub: a store of business applications available to employees on their smartphones, ensuring optimal information feedback on ongoing projects. For example, the “public lighting” application provides access to several modules, such as the installation of technical equipment – lampposts, cabinets – or maintenance intervention forms (photos, measurements, etc.).

Report formats are customized according to customer needs. Engineer at SPIE CityNetworks, attests to this: “I used to spend a considerable amount of time cross-referencing Excel spreadsheets and standardizing report formats before presenting them to customers. Now, these reports are generated automatically, allowing me to focus on analysis and improvement plans. It has also allowed me to regain valuable time, both for preparing my projects and personally.”

The impact is also significant in terms of safety. The fluidity of the digital hub, for example, increases the number of preventive observation visits and “safety minutes.” The analysis modules provide QHSE (Quality, Health, Safety, and Environment) teams with real-time indicators and action plans, eliminating hours spent on Excel.

Thanks to these digitized processes, the quality of monitoring and reports has significantly improved, benefiting our customers. Currently, 90% of visit and intervention reports are digitalized.

“The close collaboration of our consultants with SPIE CityNetworks’ operational teams, combined with their senior management’s establishment of a digital governance closely aligned with their business, have been key success factors in rapidly building their digital hub with agility » says Yann de Saint Vaulry, Founder-CEO of Daxium.

A hub of information, a decision tool, and machine learning for the future.

To date, 2,700 employees are equipped with a Daxium license, and around a hundred business modules have been configured in the Store.

The improvement in the quality of stored information allows for the consideration of data minding and deep learning modules today. In the long term, machine learning and AI (Artificial Intelligence) on structured and harmonized data from the digital hub hold promising prospects, enabling more predictive capabilities, especially in the fields of maintenance and safety.

About Daxium:

Daxium-Air is a web-mobile solution launched in 2016, which organizes all operational exchanges with field teams on a single platform and allows for quick and well-documented decision-making in complete security This highly customizable no-code platform enabled SPIE CityNetworks to create its digital hub to address their diverse business-specific needs. Daxium is a privately-owned French software publisher with users in over 60 countries.

About SPIE CityNetworks:

A subsidiary of SPIE France, SPIE CityNetworks is a partner in the performance of territories. SPIE CityNetworks offers public and private clients solutions for the benefit of citizens and is involved in the design, construction, operation, and maintenance of technical installations. SPIE CityNetworks provides sustainable support to its clients in four strategic segments: energy networks, digital networks, urban services, transportation, and mobility. The subsidiary has more than 4,100 employees who operate from 160 locations, in close proximity to customers.

About SPIE France:

SPIE France, a subsidiary of the SPIE Group, a leading European multi-technical services provider, is a major player in energy and digital transition. SPIE France is organized into five subsidiaries and six national divisions: SPIE ICS (digital and technological services), SPIE Facilities (maintenance and facility management), SPIE CityNetworks (energy and digital networks, transportation, and urban services), SPIE Nucléaire (specialized services for the nuclear industry), and the Industry division of SPIE Industrie & Tertiaire (a leading industrial partner for smart and agile solutions) and the Tertiary division of SPIE Industrie & Tertiaire (expertise dedicated to building intelligence and performance). SPIE France has 19,000 employees operating from more than 400 location throughout the country. With nearly 45,500 employees and strong local roots, in 2020, SPIE achieved consolidated revenue of 6.6 billion euros and consolidated EBITA of 339 million euros.